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Our highly skilled and experienced team of professionals can implement Sigmafine end to end with a proven methodology using pre-defined service packages or adapting service packages to clients’ individual needs.

The lifecycle of a Sigmafine system is typically divided into four phases:

  • Envision – assessment of the current situation, understanding of the decision and operation context and development of an implementation strategy and roll-out plan
  • Implement – the implementation phase is a project combining data collection, model building, testing, and commissioning
  • Train – an important phase of the project ensuring that the investment in the Sigmafine technology can be fully leveraged
  • Application Management – for many customers, using the data is more important than the process of generating the accurate, credible and usable data. For these customers, Pimsoft offers a post-sale application maintenance as a complement to our industry standard software support program.

Envision

  • Description: Services to formulate an implementation plan and understand customer requirements and context
  • Audience: New Sigmafine customers; Sites where Sigmafine is not implemented or migrating from a internally developed application
  • Objective: Assess project feasibility, readiness and risks as well as identifies potential benefit areas.

Implement

  • Description: Suite of professional services to set up Sigmafine
  • Audience: New Sigmafine customers; Sites where Sigmafine is not implemented
  • Objective: To provide customers with consulting and information for the successful deployment of Sigmafine in their organizations.

Train

  • Description: Classes provided about Sigmafine subjects ranging from basic knowledge to advanced topics
  • Audience: Sigmafine customers; Pimsoft partner companies
  • Objective: Basic classes prepare the student in the use and administration of Sigmafine. Advanced classes can be tailored based on customer needs.

Application Management

  • Description: Advanced support for the development, consulting and maintenance in all aspects of Sigmafine
  • Audience: Customers requiring more consistent hands-on support due to factors such as having many customized applications, restricted company resources to perform necessary updates regularly, etc.
  • Objective: To provide dedicated user support and corrective, adaptive and preventive maintenance to preserve the Sigmafine solution over the years.

© 2017 Pimsoft. All rights reserved. Sigmafine® is a registered trademark of Pimsoft Inc.

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