Junior Technical Support Specialist

Job Details
Posting ID 2017-02
Job Title Junior Technical Support Specialist
Location Turin, Milan (Italy)
Responsibilities We are looking for a professional with a degree in Computer Science or Information Technology Engineering to join our Technical Support team. This position involves handling phone and email customer requests about our software, troubleshooting, configuration and installation, both remotely and at the client’s site. The role requires good skills in analytical thinking, problem solving and communication. During the Orientation period, the professional will be trained on Sigmafine and OSISoft PI System. Travel both within Italy and abroad might be required.
Requirements
  • MS Windows (installation, administration, configuration)
  • Networks, TCP/IP, VPN (installation & configuration)
  • SQL Server / MYSQL / Oracle SQL (installation/administration/configuration)
  • SQL Language
  • .NET Development / Visual Studio
    • C# e VB.NET
    • WinForms
    • WCF e WPF
    • ASP / ASP.NET
    • Web Service (ASP XML, RESTFUL)
    • MVC
    • Entity Framework
  • Web Client Tecnology
    • Javascript
    • AngularJS
    • JSON
  • English (B2, IELTs 6, or Cambridge First Certificate level)
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